Haddonstone Group Returns and Warranty Policy
As each Haddonstone product is hand made to order in the colour of your choosing, Haddonstone is not normally able to offer a returns service unless the product is found to be defective. Haddonstone offers a five year warranty on all cast stone garden ornaments purchased direct from the company on production of the product’s original invoice or order acknowledgement. This warranty applies in the unlikely event that a product fails, due to a design or production fault. This warranty does not apply if Haddonstone assembly recommendations have not been followed or if a problem arises as a consequence of the actions of the client or a third party. Contact your nearest Haddonstone office for the full terms of this warranty which does not affect your statutory rights.